1. About this policy
This policy describes how HAP Auto Recycling, doing business as HAP Auto Recycling (“HAP,” “we,” “us,” or “our”), handles information collected through hapautorecycling.com. It applies to website visitors and people who contact us or submit a part request.
2. Information we collect
When you contact us or request a part, we may collect your name, phone number, email address, preferred contact method, vehicle year, Honda or Acura make, model, trim, engine information, VIN, color, part details, part number, pickup or shipping preference, and messages.
Our website and service providers may also collect technical information such as IP address, browser and device information, referring pages, pages visited, timestamps, cookies, and similar analytics data. Through Google Analytics 4, we may collect or receive reports about page views, site interactions, approximate location, device and browser information, traffic source, and other usage events. We do not intentionally send Google Analytics the names, phone numbers, email addresses, VINs, or part-request message details that users submit through the form.
3. How we use information
We may use information to respond to inquiries; evaluate requested-part availability and potential compatibility; communicate about a request; provide customer service; operate, secure, troubleshoot, and improve the website; understand website use through Google Analytics 4 and similar tools; prevent abuse; and comply with legal obligations.
4. Service providers and disclosures
We use Netlify to host this website and process form submissions. Netlify stores submissions and may send notification emails after we configure that feature. We use Google Analytics 4 to measure website traffic and understand how visitors use the site. Google may process analytics information, set or read cookies and similar identifiers, and receive information such as page URL, IP address, browser and device details, and interaction data when visitors use pages where Google Analytics is active. We may also use vendors that provide security, mapping, email, or related website services. These providers process information for the services they perform for us.
We may disclose information when required by law, to protect rights or safety, to investigate misuse of the website, to respond to a request you make, or in connection with a business transaction. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as those terms are commonly used under California privacy law.
5. Third-party websites and maps
The website links to eBay and embeds Google Maps. When you visit or interact with those services, their own privacy policies and practices apply. HAP does not control those third-party services.
6. Cookies and analytics
Hosting, security, mapping, and analytics services may use cookies or similar technologies. Google Analytics 4 primarily uses first-party cookies and similar identifiers to help report how visitors interact with the website. These tools help us understand aggregate patterns such as which pages are visited, how visitors arrive at the site, and whether pages are working as expected.
You can use the Cookie Settings control in the website footer to accept or decline analytics cookies. You can also control cookies through your browser settings, and you can learn about Google Analytics opt-out options from Google, including the Google Analytics Opt-out Browser Add-on. If Google Analytics advertising features are enabled, Google may also use advertising cookies or identifiers, and visitors may manage certain Google advertising settings through Google’s ad controls. Limiting cookies may affect some website features.
7. California Do Not Track disclosures
Some browsers offer a "Do Not Track" signal or similar setting. Because there is not yet a common industry standard for responding to these signals, this website does not currently respond to browser Do Not Track signals. Third-party services used on or linked from the website, such as Google Analytics 4, Google Maps, eBay, social media platforms, hosting providers, security services, or advertising services if configured, may collect information about your activity over time and across websites according to their own privacy policies.
8. Retention
We retain information for as long as reasonably needed for the purposes described in this policy, including responding to requests, maintaining appropriate business records, resolving disputes, securing the website, and meeting legal obligations. Retention can vary based on the type of information and why it was collected.
9. Security
We use reasonable measures intended to protect information. No website, form transmission, storage system, or security measure can guarantee complete security. Do not submit information that is not needed for your part request.
10. Children’s privacy
This website is not directed to children under 13, and we do not knowingly seek personal information from children under 13. If you believe a child provided information through the website, contact us so we can review the request.
11. California privacy rights
California residents may have rights concerning certain personal information, subject to applicable law and exceptions. Depending on whether a particular California privacy law applies to HAP, these rights may include the right to request access to, correction of, or deletion of certain information, or to receive information about certain privacy practices. To submit a privacy request, use the contact information below. We may need to verify your identity and authority before completing a request.
We do not knowingly sell or share personal information of California residents. We also do not knowingly disclose customer personal information to third parties for those third parties' direct marketing purposes. California customers may contact us using the information below with questions about these practices.
12. Changes to this policy
We may update this policy to reflect changes to our website, practices, or legal obligations. The effective date at the top indicates when the current version takes effect.
13. Contact
Questions or privacy requests may be directed to HAPauto3590@gmail.com or mailed to HAP Auto Recycling, 3590 Sunrise Blvd #5, Rancho Cordova, CA 95742.